Video not playing on iPad

  1. 8 weeks ago
    Edited 8 weeks ago by Dustin R

    Hello! I hope you're well.

    I have an intro video that autoplays on page 1 of my e-book (EPUB)

    It works great on a Mac, but does not play on my iPad. It just shows a black screen. I'm trying to watch it in Apple Books app.

    The video file is H.264 .MP4 and I just can't get it to work.

    Does anyone here know a fix for iPad??

    I have to upload the EPUB to Apple in 2 days, so I'm starting to panic a bit...

    Thank you!
    Dustin

  2. Hi Dustin, I am not an expert, but I have used video in Pubcoder many times and I never had the problem you are talking about with iPad. The only thing I suggest is to try to encode mp4 using HandBrake or Miro Video Converter by setting the iOS profile.
    Not all mp4 are the same. If it doesn't work you need someone better than me technically.

    What I noticed is that the autoplay command doesn't work on mac and iPad, you have to use an action.
    ciao
    Aldo

 

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