Disabled Objects

  1. last year

    Could someone please tell me what is causing objects and text to be disabled in multiple renditions, please?

  2. Hi Cathy,
    Are you deleting an object from a non-default rendition ? That's the only way I've found so far to disable objects and text.. can you explain in a bit more detail?

  3. Hi. I am not sure how to answer.

    I have spent a month night and day building 9 renditions and the files have been submitted to Google Play and App-Connect - iOS.

    This required making multiple adjustments to the text and images. I even re-did them to avoid any issues.

    When I reopen the renditions to update - the actual images and text have been disabled or replaced with the button. This is a 27-page interactive c children's book.

    I have paid a reputable company to do the submissions and am charged for each update. When I view the ios versions they are nothing like my original files. They are missing backgrounds and text.

    I have repeatedly tested the renditions on my iPhone and iPad in Pubreader before submitting and they all appear to work perfectly! I do not own Mac and have no way to view the Android.

    I am not sure what you mean by non-default rendition :/

    The app viewed in Pubreader is wonderful! All of the interactions worked perfectly, but when actually published and viewed in Test Flight - it is an embarrassing hot mess!

    Please guide me as to how to avoid these issues ASAP! I wish there more current in-depth tutorials similar to my projects because I would like to continue using it for future projects.

    Thank you!

  4. Sorry to hear this Cathy that sounds difficult! I can only suggested emailing PubCoder support (support@pubcoder.com) with a copy of your pubcoder file to see if they can help. It sounds like there is something going on with your renditions. Non-default renditions are any that are blue in the top right of the interface, there is one default (grey) that all others are based on. I haven't yet tried to publish to iOS and Android (will be doing this in a few months) so don't have detailed experience with that.

  5. Thank you

 

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