set poster frame from video not working

  1. last year

    Help please the "set poster frame from Video " is not working as when I click on this option NO controls appear in the video so cannot scroll to the frame... is it a memory thing? MY file is about 780 meg

  2. Angelo S

    23 Jan 2020 Administrator

    hello sheila, what format are you using for the video? Please stick with MP4/H.264

  3. Hi Angelo thanks for getting back - yes always use Mp4/H.264.. it was working FINE at start of this project and now has just stopped . no big problem I just import a still into assets thanks.


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