License issue

  1. 2 weeks ago

    Hi.
    I am running Pubcoder in a classroom
    We have a license for 15 computers and are currently running on 8-9 only.
    The license is valid until October 2021.
    Nevertheless, every 15-20 minutes I and my students (at random) receive a notification that my license has expired and I have to restart the program.
    What could be the reason for this?

  2. Angelo S

    Jun 9 Administrator

    You should write to support@pubcoder.com about this. If you bought a multiseat license, probably there's something wrong with your setup (e.g. using the wrong account name). Please write to support with more details and we will fix the issue together

  3. last week

    I wrote to support and never received an answer

 

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