License issue

  1. 6 weeks ago

    Hi.
    I am running Pubcoder in a classroom
    We have a license for 15 computers and are currently running on 8-9 only.
    The license is valid until October 2021.
    Nevertheless, every 15-20 minutes I and my students (at random) receive a notification that my license has expired and I have to restart the program.
    What could be the reason for this?

  2. Angelo S

    Jun 9 Administrator

    You should write to support@pubcoder.com about this. If you bought a multiseat license, probably there's something wrong with your setup (e.g. using the wrong account name). Please write to support with more details and we will fix the issue together

  3. 5 weeks ago

    I wrote to support and never received an answer

  4. 3 weeks ago

    Angelo S

    Jun 29 Administrator

    Sorry for delay, I believe your email was answered now

 

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